Call Center

Telkomsel sangat memperhatikan kemudahan dan kenyamanan pelanggan dalam memperoleh informasi atau konsultasi setiap saat dan di manapun. Untuk itu, Telkomsel membangun akses pelayanan Call Center dinamakan Caroline (Customer Care On-Line) - pelayanan pelanggan melalui telepon, sebagai wujud dari pelayanan pelanggan 24 jam yang memberikan pelayanan tak henti kepada pelanggan untuk segala kebutuhan dan permasalahan pelanggan.

Fungsi-fungsi Pelayanan Pelanggan yang dapat ditangani oleh Caroline meliputi :

  • Informasi jaringan (wilayah liputan, kapasitas, ketersediaan).
  • Informasi produk (jenis simPATI , jenis layanan, roaming).
  • Informasi tagihan (tarif, penggunaan).
  • Prapenjualan (harga, biaya, promosi).
  • Edukasi pelanggan (cara penggunaan jasa dan perangkat).
  • Pengaduan (mutu jaringan, kegagalan, kesulitan).
  • Umum (informasi mengenai berbagai hal).

Call Center kami yang tersebar di 4 kota besar :

  • Medan (061 – 457 8811),
  • Jakarta (021 – 5291 9811),
  • Bandung (022 – 415 0811) dan
  • Surabaya (031 – 730 1811).

Selain itu, Anda juga dapat menghubungi nomor Call Center kami yang sudah aktif sebelumnya di nomor 0807 1 811 811 dari seluruh Indonesia.

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Beckham LA Galaxy debut in doubt


David Beckham
Beckham is hoping to make his Galaxy debut on Saturday
David Beckham’s debut for Los Angeles Galaxy against Chelsea on Saturday is in doubt after he played a limited part in his first training session.

Galaxy head coach Frank Yallop said the situation was being monitored, but added: "Right now, he’s day to day.

"He’s not done too much the last two days. His ankle is quite swollen but we hope it recovers quickly and he can have some part in Saturday’s game."

Beckham hurt himself in England’s Euro 2008 qualifier against Estonia in June.

The injury was subsequently aggravated as Real Madrid won the Spanish league title, and his ankle swelled up again during the flight from London to Los Angeles last Thursday.

Despite a weekend of massage and treatment, Beckham could not take a full part in Galaxy’s open training session at the Home Depot Center on Monday in front of around 2,000 fans.


We’re hoping that it’s going to clear up by the end of the week and he can participate
LA Galaxy head coach Frank Yallop
After jogging briefly with the squad at the start of the session, Beckham split from the main group to work individually with a trainer, doing some stretching and balance work to strengthen his ankle.

At the end of the session, the midfielder was all smiles as he left the pitch with the rest of the squad but did not speak to the media.

Saturday’s friendly against Chelsea is a 27,000 sell-out and will be broadcast live across the United States.

Yallop insisted there would be no pressure on Beckham to play if he was not ready.

"Obviously we want to get him on the field as quickly as we can but we don’t want to put him in danger of re-injuring himself," he added.

"The injury has responded in the last few days. It was a long flight and it swelled up pretty bad and today he was not as comfortable as he should have been.

"But it’s an injury that will quickly heal up as he hasn’t got any structural damage.

"Each day it gets better and better so we’re hoping that it’s going to clear up by the end of the week and he can participate."

My Boss My Hero…

my suggestion … don’t forget to watch this movie…
  

 
    Sakaki "Tornado" Makio (Nagase Tomoya) is a tough 27-year-old high school drop-out. By academic standards, he’s pretty dumb. His father decides to force Makio to return to high school to receive his diploma and he asks an old friend who happens to be the principal (Iwaki Koichi) of a nearby school to admit Makio. If Makio doesn’t graduate, the position of boss will be given to his younger brother Mikio (Kikawada Masaya).
Furthermore, he must pose as a 17-year-old during school hours and in the presence of any classmates or teachers outside of school. If his cover is blown, it would be the end of his high school career as well as his hopes to become boss. Things start out rough and tough as Makio’s violent temper is tested. As the lessons and days go by he learns there is much more to school than just tests and studying.

Managers` Keys to Better Results

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Strategi Mempertahankan Pekerjaan

Kumala Insiwi Suryo

Pada suatu hari, seorang teman lama datang menceritakan bahwa saat ini, dia sedang tidak mempunyai pekerjaan. Teman tersebut menceritakan pengalamannya yang cukup "serius", dan keinginannya untuk dibantu dicarikan pekerjaan. Singkat cerita, akhirnya terjawab juga pertanyaan "mengapa sampai kehilangan pekerjaan lama ?". Ternyata pada saat Lebaran yang lalu, teman tersebut pulang kampung, dan karena alasan "klasik" , kesulitan kendaraan, sehingga terlambat kembali masuk kerja satu hari. Satu minggu kemudian teman tersebut diminta untuk tidak masuk bekerja lagi (alias diberhentikan), dengan alasan mangkir.

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Kekuatan Sebuah Visi

Belajar dari beberapa tokoh dunia yang visioner, Anda bisa mengambil hikmah dari keteladanan mereka dalam memanfaatkan kekuatan sebuah visi.
 

Cara Praktis Mendongkrak EQ

Oleh : Nancy Natapura, Staf Senior Lembaga Manajemen PPM.  Dari Majalah Manajemen

EQ bukan warisan genetis semata. Ia bisa dipelajari, ditingkatkan dan dimantapkan melalui pelatihan. Tapi hati-hati, jangan sampai salah melatih otak.

Sejak dulu orang sudah berdebat, pemimpin itu dilahirkan atau diciptakan? EQ demikian juga, apakah orang dilahirkan dengan tingkat empati tertentu atau mereka jadi memiliki empati karena pengalaman hidup? Jawabannya keduanya. Penelitian membuktikan ada komponen EQ yang diturunkan, tetapi penelitian lain menunjukkan bagaimanana seseorang dibesarkan berperan penting pada pembentukan EQ-nya. Jadi EQ bisa dipelajari.

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Conquest+LAN+games

    In the year 1492, travel to America as Christopher Columbus and ignite the fire that will fan 300 years of heated battles for land, riches, and freedom. In eight historical campaigns spanning 42 missions, you will take on the roles of great legends such as Francisco Pizarro and George Washington, commanding epic real-time battles with up to 16,000 soldiers on 3D landscapes. Secure new technologies, unique weaponry, and improved fighting units as well as master the delicate world of diplomacy. Play with fire! Conquer America!
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